Return Policy
Return Policy
At Ascension Faith, every item is crafted with care and intention. We understand that sometimes things donโt go as planned, so we offer returns under specific conditions outlined below.
๐ Return Window
You may request a return within 30 days of the delivery date.
๐ซ Non-Returnable Reasons
We do not accept returns for the following reasons:
- Wrong size selection
- Change of mind or personal preference after delivery
Please refer to our sizing guide and product descriptions carefully before placing your order.
โ Eligible Returns
Returns are only accepted if:
- The item arrives damaged, defective, or incorrect (e.g., wrong item shipped).
- You contact us within the 30-day window and provide photo evidence of the issue.
๐ฆ Return Process
To initiate a return:
- Email us at ascensionfaith20@gmail.com with your order number and photos of the issue.
- Once approved, weโll provide instructions for returning the item.
- Returned items must beย unworn, unwashed, and in original packaging.
๐ธ Refunds
Approved returns will be refunded to your original payment method. Shipping costs are non-refundable unless the return is due to our error.